$7,952 raised by 25 donors
11% complete
$75,000 Goal
About Us
Hope's Door New Beginning Center provides free trauma informed services promoting, safety, healing, advocacy and prevention for domestic abuse survivors and their children.
Survivor Video
Our Impact on the Community
In 2024, our crisis advocates answered 7,026 calls to our emergency hotline and we provided 8,479 nights in our emergency shelters for adults and children fleeing abuse.
Once those individuals were ready to move to their own place, we assisted 304 people through our supportive housing program. All clients, adults and children, are eligible for counseling. Last year, we provided 5,921 hours of adult and child trauma support. Additionally, our legal department provided 1,936 hours of legal services to clients.
Our community educators educated 7,070,665 individuals through television spots, in-person presentations and small gatherings. Over 15,000 hours were logged for volunteers from our community and 357 clients were served through our Battering Intervention and Prevention Program (BIPP).
Prevention Services
Our community educators enhance the community’s capacity to recognize and respond to abuse through free educational programming to schools and organizations, while our certified BIPP facilitators help individuals who have exhibited controlling or abusive behaviors in the past achieve healthy and non-violent conflict resolution skills.
Plano and Garland Locations
Hope’s Door New Beginning Center has two Outreach Centers and two shelters, one each in Plano and Garland. In 2016, two organizations, Hope’s Door and New Beginning Center, merged to form one agency. Services are provided free of charge to individuals and families affected by domestic abuse. The Plano Outreach Offices are next to our Resale Store. Shelter clients receive vouchers to shop at our Resale Store and the general public is able to shop for items that support the programs and mission of HDNBC.
Our History
Hope’s Door, located in Plano, was established in 1985 as the result of a local needs assessment study commissioned by the Junior League of Plano. At that time, Collin County was the only densely populated area without a full-service shelter for victims of domestic violence. While searching for a permanent facility to house the shelter, Hope’s Door offered safe shelter to victims of abuse using community hotels and a 24-hour crisis line. The shelter was opened in March 1989.
New Beginning Center, located in Garland, was established in 1983 by the members of the Garland Service League and initially provided women’s counseling services. The New Beginning Center emergency shelter opened in 1998 which also added a fully staffed 24-hour crisis hotline.
Over time, both agencies were able to offer more extensive counseling services for adults, children, and adolescents, legal services, supportive housing, an education center, and a Battering Intervention and Prevention Program (BIPP).
In 2016, the organizations merged to form Hope’s Door New Beginning Center and continue to provide services in Dallas, Garland, Plano, and the surrounding cities in North Texas.
Board of Directors
Dana Cooper, Veritex Community Bank
Matt Nesmith, Emerson
Charli Pels, Frost Bank
Susan Rahe, Celanese Corp. (Retired)
Kelly Rakowski, American Healthcare Staffing Group
Cindy Bryant, Bryant Reyna Group
Greg Salcido, Arugula Sciences
Laura Caston, QSLWM Law
Kala Ramachandra, ExtraHop
Jenn Randles, RSM US LLP
Monica Leibowitz, Truluck's
Walker Hanson, Bank of Texas
Rebecca Ormsby, Capital One (Retired)
More Information
For more information about our agency or the services we provide, please call our Outreach Center at (972) 422-2911 or send an email to info@hdnbc.org. If you need immediate help, please call our 24-Hour Hotline at 972-276-0057 or 911 if you are in physical danger.
Hope's Door New Beginning Center's mission is to offer intervention and prevention services to individuals and families affected by intimate partner and family violence and to provide educational programs that enhance the community's capacity to respond.
Many survivors come to our doors with just a bag, quickly stuffed with a few essentials, and some with terrified children, torn from their home, school, and friends. Tired and anxious about the future, their shoulders begin to relax as they are welcomed with a hot cup of coffee, dinner, toiletries, and towels on their way to one of 55 safe beds that we have available between our 2 emergency shelters. We help them along their path by providing safety, advocacy, healing, and prevention.
2024 was a year that highlighted the growing demand for our services. According to a report released last year by the Texas Council on Family Violence, there were 205 people killed in Texas by their intimate partner. One in five of those homicides occurred in North Texas. This number has doubled in ten years. Calls to our emergency hotline have grown by 58% since 2019. Services for adults and children have increased by 42% in that same time. Our shelters are overflowing into hotels. At HDNBC, children and adults tell us daily about the dangerous people in their lives – their trauma is real and intense. And yet, the opportunity to break free from an abusive relationship and build a hope-filled future is an urgent call we are answering at HDNBC.
With your support, we continue our work with survivors as they start their journey towards a new beginning. Thank you for being a crucial partner with us. Because of you, we are changing lives and stopping the cycle of violence for so many.
HDNBC is committed to eliminating discrimination due to race, ethnic, physical or mental disabilities, age, gender, pregnancy, sex or sexual orientation, national origin, religion, ancestry, or socioeconomic status by prioritizing a culturally resonant response to all forms of abuse. This work is necessary and ongoing as cultural frameworks are never rigid, and ever evolving. This statement applies to our staff members as well as our clients accessing services.
View our current participation opportunities.
In-Person Event
Siptember Wine Walk at Watters Creek
Watters Creek
September 18, 2025 - September 19, 2025
In-Person Event
7th Annual Golf Classic
The Clubs at Prestonwood - the Hills
September 23, 2025
Organization name
Hope's Door New Beginning Center
Causes
Domestic/Family Violence & Advocacy
Operating Budget
$3,000,000 - $9,999,999
Counties Served
Collin, Dallas
BIPOC Serving
Black or African American, Asian/Pacific Islander, Hispanic or Latinx, Native American, Other
BIPOC Leadership
Board Chair
Address
218 N. 10th Street