About Us
Hope's Door New Beginning Center provides free trauma informed services promoting, safety, healing, advocacy and prevention for domestic abuse survivors and their children.
Our Impact on the Community
In 2022, our crisis advocates answered 8,077 calls to our emergency hotline and we provided 15,865 nights in our emergency shelters for adults and children fleeing abuse.
Once those individuals were ready to move to their own place, we assisted 274 people through our transitional housing program. All clients, adults and children, are eligible for counseling and 9,035 hours of adult trauma support and 858 hours of child trauma support were provided last year. Additionally, our legal department provided 1,719 hours of legal services to clients.
Our community educators educated 8,425 individuals and 324 clients were served through our Battering Intervention and Prevention Program (BIPP).
Prevention Services
Our community educators enhance the community’s capacity to recognize and respond to abuse through free educational programming to schools and organizations, while our certified BIPP facilitators help individuals who have exhibited controlling or abusive behaviors in the past achieve healthy and non-violent conflict resolution skills.
Plano and Garland Locations
Hope’s Door New Beginning Center has two Outreach Centers and two shelters, one each in Plano and Garland. In 2016, two separate organizations, Hope’s Door and New Beginning Center, merged together to form one agency. Services are provided free of charge to individuals and families affected by domestic abuse.
Our History
Hope’s Door, located in Plano, was established in 1985 as the result of a local needs assessment study commissioned by the Junior League of Plano. At that time, Collin County was the only densely populated area without a full-service shelter for victims of domestic violence. While searching for a permanent facility to house the shelter, Hope’s Door offered safe shelter to victims of abuse using community hotels and a 24-hour crisis line. The shelter was opened in March 1989.
New Beginning Center, located in Garland, was established in 1983 by the members of the Garland Service League and initially provided women’s counseling services. The New Beginning Center emergency shelter opened in 1998 which also added a fully staffed 24-hour crisis hotline.
Over time, both agencies were able to offer more extensive counseling services for adults, children, and adolescents, legal services, transitional housing, an education center, and a Battering Intervention and Prevention Program (BIPP).
In 2016, the organizations merged to form Hope’s Door New Beginning Center and continue to provide services in Dallas, Garland, Plano, and the surrounding cities in North Texas.
Board of Directors
Dana Cooper, Veritex Community Bank
Jertonya Feemster, Capital One
Kevin Henderson, FlowServe Corp
Vonisha Jackson, LinkedIn
Pam Stokes, Sawyer Realty Group
Matt Nesmith, Emerson
Charli Pels, Frost Bank
Susan Rahe, Celanese Corp.
Kelly Rakowski, AMN Healthcare
Jessica Salcido, McAfee Inc.
Meredith Spurrier, Express Employment Professionals
Cindy Bryant, Bryant Reyna Group
Andrea Rhinehardt, Goldman Sachs
Greg Salcido, Arugula Sciences
Laura Caston, QSLWM Law
More Information
For more information about our agency or the services we provide, please call our Outreach Center at (972) 422-2911 or send an email to info@hdnbc.org. If you need immediate help, please call our 24-Hour Hotline at 972-276-0057 or 911 if you are in physical danger.