Hope's Door New Beginning Center

A nonprofit organization

$4,965 raised by 39 donors

17% complete

$30,000 Goal

About Us

Hope's Door New Beginning Center provides free trauma informed services promoting, safety, healing, advocacy and prevention for domestic abuse survivors and their children. 

Our Impact on the Community

In 2022, our crisis advocates answered 8,077 calls to our emergency hotline and we provided 15,865 nights in our emergency shelters for adults and children fleeing abuse.

Once those individuals were ready to move to their own place, we assisted 274 people through our transitional housing program. All clients, adults and children, are eligible for counseling and 9,035 hours of adult trauma support and 858 hours of child trauma support were provided last year.  Additionally, our legal department provided 1,719 hours of legal services to clients.

Our community educators educated 8,425 individuals and 324 clients were served through our Battering Intervention and Prevention Program (BIPP).

Prevention Services

Our community educators enhance the community’s capacity to recognize and respond to abuse through free educational programming to schools and organizations, while our certified BIPP facilitators help individuals who have exhibited controlling or abusive behaviors in the past achieve healthy and non-violent conflict resolution skills. 

Plano and Garland Locations

Hope’s Door New Beginning Center has two Outreach Centers and two shelters, one each in Plano and Garland.  In 2016, two separate organizations, Hope’s Door and New Beginning Center, merged together to form one agency.  Services are provided free of charge to individuals and families affected by domestic abuse.

Our History

Hope’s Door, located in Plano, was established in 1985 as the result of a local needs assessment study commissioned by the Junior League of Plano.  At that time, Collin County was the only densely populated area without a full-service shelter for victims of domestic violence.  While searching for a permanent facility to house the shelter, Hope’s Door offered safe shelter to victims of abuse using community hotels and a 24-hour crisis line.  The shelter was opened in March 1989.

New Beginning Center, located in Garland, was established in 1983 by the members of the Garland Service League and initially provided women’s counseling services.  The New Beginning Center emergency shelter opened in 1998 which also added a fully staffed 24-hour crisis hotline.

Over time, both agencies were able to offer more extensive counseling services for adults, children, and adolescents, legal services, transitional housing, an education center, and a Battering Intervention and Prevention Program (BIPP).

In 2016, the organizations merged to form Hope’s Door New Beginning Center and continue to provide services in Dallas, Garland, Plano, and the surrounding cities in North Texas.

Board of Directors

Dana Cooper, Veritex Community Bank

Jertonya Feemster, Capital One

Kevin Henderson, FlowServe Corp

Vonisha Jackson, LinkedIn

Pam Stokes, Sawyer Realty Group

Matt Nesmith, Emerson

Charli Pels, Frost Bank

Susan Rahe, Celanese Corp.

Kelly Rakowski, AMN Healthcare

Jessica Salcido, McAfee Inc.

Meredith Spurrier, Express Employment Professionals

Cindy Bryant, Bryant Reyna Group

Andrea Rhinehardt, Goldman Sachs

Greg Salcido, Arugula Sciences

Laura Caston, QSLWM Law

More Information

For more information about our agency or the services we provide, please call our Outreach Center at (972) 422-2911 or send an email to info@hdnbc.org.  If you need immediate help, please call our 24-Hour Hotline at 972-276-0057 or 911 if you are in physical danger. 


Hope's Door New Beginning Center's mission is to offer intervention and prevention services to individuals and families affected by intimate partner and family violence and to provide educational programs that enhance the community's capacity to respond.


Many survivors come to our doors with just a bag, quickly stuffed with a few essentials, and some with terrified children, torn from their home, school, and friends. Tired and anxious about the future, their shoulders begin to relax as they are welcomed with a hot cup of coffee, dinner, toiletries, and towels on their way to one of 55 safe beds that we have available between our 2 emergency shelters. We help them along their path by providing safety, advocacy, healing, and prevention.

2022 was a year of highs and lows for victims. The increase in mass shootings, most with some connection to family violence, has rocked our community. Calls to our emergency hotline have grown by 58% since 2019. Services for adults and children have increased by 42% in that same time. Our shelters are overflowing into hotels. At HDNBC, children and adults tell us daily about the dangerous people in their lives – their trauma is real and intense. And yet, the opportunity to break free from an abusive relationship and build a hope-filled future is an urgent call we are answering at HDNBC.

With your support, we continue our work with survivors as they start their journey towards a new beginning. Thank you for being a crucial partner with us. Because of you, we are changing lives and stopping the cycle of violence for so many.

Equity Statement

HDNBC is committed to eliminating discrimination due to race, ethnic, physical or mental disabilities, age, gender, pregnancy, sex or sexual orientation, national origin, religion, ancestry, or socioeconomic status by prioritizing a culturally resonant response to all forms of abuse. This work is necessary and ongoing as cultural frameworks are never rigid, and ever evolving. This statement applies to our staff members as well as our clients accessing services.

Organization Data


Organization name

Hope's Door New Beginning Center

Tax id (EIN)




Domestic/Family Violence & Advocacy, Housing, Shelter & Homelessness, Human Trafficking & Exploitation

Operating Budget

$3,000,000 - $9,999,999

Counties Served

Collin, Dallas

BIPOC Serving

Black or African American, Asian/Pacific Islander, Hispanic or Latinx, Native American

BIPOC Leadership

Board Chair

Equity Statement

Equity Statement


860 F Avenue, Suite 100
Plano, TX 75074



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