Who We Are
There are about 4,000 homeless youth in North Texas with many of them having been homeless for an average of 12 months over the last three years. About 60% of those youth have suffered family violence, 40% have been abused or neglected and 30% had been through the foster care system.
Since 1988, our mission has been to protect, serve and empower the lives of children & young adults experiencing abuse, neglect, or homelessness. We are here for a reason. In 2023, City House served a total of 1,175 unduplicated clients with a total of 9,574 days of care. We provided 2,439 hours of counseling and responded to 705 crisis calls.
We are also the designated "Safe Place" for Collin and Denton Counties. If an unaccompanied minor enters a Safe Place and asks for help, we get the call.
Our values
Teamwork: We believe in protecting youth through a collaborative approach involving clients, staff, volunteers, and the community.
Diversity: We believe in empowering change using the strengths, talents, unique perspectives, and experiences of all those engaged in our mission.
Growth: We believe education, advocacy, and continuum of care are critical to transforming the lives of those working to overcome crises and maximize their potential.
Founded in 1988, by PISD school counselor Nancy Boyd, and educator Kay Goodman, what began as a 6-bed teen shelter has grown into a 48-bed multi-faceted agency that includes a children’s emergency shelter, three transitional living homes, free individual & family counseling services, street outreach, and a Youth Resource & Community Outreach Center.
Serving Collin & Dallas County and the majority of North Texas, the mission of City House is to provide emergency shelter, transitional residential living and street outreach programs and services to at-risk children, youth and young adults (newborn to 22 years) who are in need due to abuse, neglect or homelessness.
City House counts on the generosity of the community in order to provide safe housing, counseling, specialized services to help children cope with the multiple traumas they have experienced. Together, we are making progress; more and more children, youth, and young adults have hope and a pathway to a brighter future.
Gifts to City House offer the flexibility for us to meet immediate needs and fund critical programs.
View our current participation opportunities.
In-Person Volunteering
Lean How to Get Involved!
City House
In-Person Volunteering
Volunteer Orientation
City House Office
August 2, 2025
In-Person Volunteering
Volunteer Orientation
City House
October 4, 2025
Organization name
City House
Causes
Housing, Shelter & Homelessness
Operating Budget
$3,000,000 - $9,999,999
Counties Served
Collin, Cooke, Dallas, Denton, Fannin, Grayson, Hunt, Rockwall
BIPOC Serving
Black or African American, Asian/Pacific Islander, Hispanic or Latinx, Native American, Other
BIPOC Leadership
Board Chair
Address
830 Central Parkway E Suite #350