The chronic homeless represent only 20% of Dallas' homeless population, but they consume 80% of all homeless care resources.
The Human Impact focuses on the group of people experiencing homelessness often described as the chronically homeless. While they represent only 20% of Dallas’ homeless population, they consume 80% of homeless care resources—both philanthropic and government.
But we believe the label chronically homeless tells only part of the story. Words like lonely, disconnected, and traumatized often provide a better understanding of who our friends are as human beings—and why their needs are so complex.
For many, years of trauma, isolation, broken relationships, medical challenges, and life on the streets have created barriers that cannot be addressed by housing or services alone. Shelters, healthcare, housing programs, and other resources provide an essential economic safety net. But for those who have experienced long-term homelessness, there is often another critical piece missing: a relational safety net.
Someone who knows their name. Someone they trust. Someone who will keep showing up and walk alongside them through the long, complicated journey toward stability, housing, and healing.
The Solution: A Relational Safety Net
The Human Impact exists to befriend the homeless, bridge relational gaps, and build long-term community.
Our work begins by consistently stepping into the margins and building trust with people living on the streets. Since 2013, we have shown up in some of the loneliest spaces in Dallas—again and again—with our presence, an open heart, and a willingness to form genuine friendship.
Over time, those relationships allow us to walk alongside our friends as they navigate medical, emotional, legal, housing, and other needs. We connect them to necessary resources, advocate with and for them, and remain present through the setbacks and successes that are part of the journey toward healing.
We also bridge the relational gap by creating opportunities for housed and unhoused neighbors to meet face-to-face, hear one another’s stories, challenge assumptions, and form bonds of mutual care and support. As volunteers and friends continue showing up for one another, those connections can grow into the kind of long-term community in which people are known, supported, and able to belong.
This is the unique role The Human Impact plays within the homeless care system: we help provide the relational safety net that makes it possible for our chronically homeless friends to more successfully access and navigate the broader safety net around them.