A continuing goal of the CAC is for all staff and volunteers to possess knowledge and skills to assess individual client cultures and to work with the client to integrate components of that culture into a care and treatment plan; to be open to learning the ways of others and willing to see past stereotypes; to suspend judgment; to remember that individuals are unique even within cultural groups; to adopt an attitude of service; and to accept responsibility to address cultural diversity.
The CAC’s work environment will promote the highest levels of performance and integrity from its employees and volunteers. In keeping with this commitment, the CAC will continue to create a diverse workforce where employees are valued as individuals who, together with the interagency partners, comprise the working multidisciplinary team. The team will provide services to a diverse population regardless of gender, ethnicity, race, color, creed, religion, sexual orientation, national origin, age, physical or mental challenges, marital status or any other cultural descriptors.
Members of the team will promote cultural awareness of other ethnic groups, cultures, socio-economic backgrounds and/or beliefs. The CAC exists to serve all troubled families in a dignified, respectful, and ethical manner. Client’s families may come from varied backgrounds; however, the attitude toward these families will be present during service provision. Thus, CAC personnel will strive to be sensitive to others and remember that these troubled families have come for help, first and foremost.
All employees and volunteers, in working with others will not only value diversity but will:
• Be conscious of the dynamics that are inherent when cultures interact,
• Accept, appreciate, and accommodate cultural differences,
• Accept and respect differences,
• Accept their own culture in relation to other cultures,
• Understand the dynamics of when cultures intersect,
• Share cultural knowledge,
• Seek out knowledge, develop skills to interact with diverse environments, and become comfortable with other in multicultural settings, and
• Develop necessary adaptations when delivering services which reflect an understanding of diversity between and within cultures.
These elements will be demonstrated in all services and programs delivered by the CAC.